Terms and Conditions of Shopping and Ponderings EcoSystem

Terms and Conditions* by entering this space you agree:

 

Shipping 

 

Contactless Delivery and Authority to Leave

 

Most orders are sent by Registered Australia Post e-parcel service. Occasionally we also use selected couriers.

 

Australia Post or the courier delivers and no one is home, you should receive a 'calling card' explaining where to collect the parcel from the Post Office (or for couriers, how to arrange redelivery).

 

If you are not home please consider having the order shipped to a work address or PO Box. 

 

Australia Post may deliver parcels with contactless delivery, not requiring a signature. By ticking 'Authority to Leave' Ponderings relinquishes any responsibulity for missing or lost items. 

 

LOSS AND DAMAGE

  • In accordance with the current Consumer Affairs laws you must advise us should an order delivery be late, incorrect or damaged. Please contact us immediately on shopping@ponderings.com.au. Should an order be lost, damaged or incorrectly completed (we are human and accidents can happen), we may not send replacement items immediately. Replacement items will be dispatched using our discretion.
  • Ponderings and associated peoples do not accept liability for items lost, stolen or damaged during or after a delivery.
  • Ponderings will not be held liable for any loss or damage resulting from late delivery or the handling of products by third-party delivery businesses 

 

HEAVY ORDER EXCEPTION

 

An additional cost may apply for orders in areas outside the East / South coast major regional and metropolitan centres for orders over 5kg in weight or large in size. We will contact you first to approve any additional charge. Again, we will use our discretion. 

 

We pick and pack from our offices. If an item is not be in stock - in which case we will let you know as soon as possible. Should you require urgent delivery, or have special delivery requirements, please contact us on shopping@ponderings.com.au or call 0401 409 499. This must be done before your item is in transit. 

 

Please ensure you allow shopping@ponderings.com.au in your inbox accepted contacts, otherwise your email provider may make the booboo of popping us in the Junk box (so uncool right?)

 

BUYING LIMITS

 

We may without notice place a buying limit on items, including after an order has been placed. Should the order quantity exceed the limit, we will contact you to arrange a refund for the items that we will not supply; you will be notified as soon as possible. This kind of situation may happen if we experience an insane amount of orders that exceed our capability of delivering on time to you. 

 

Promotional Codes 

The following terms and conditions (T&Cs) apply to the use of ALL online promotional vouchers and codes distributed by Ponderings.

 

Codes must be used at the time of checkout and can not be applied after purchase.

Ponderings Promotional codes are only to be used for a one time purchase only.

Promotional codes are only to be used by the specific person to whom the code was provided directly by Ponderings.

Promotion codes can not be used in conjunction with any other promotional offer or promotional code. 

Promotional codes are not valid on sale items or other discounted items.

Ponderings reserves the right to cancel the use of promotional codes or to cancel the entire order without refund* where the codes are used in the following circumstances:

a. suspicious or fraudulent codes use;

b. use that breaches any of these terms and conditions;

c. code abuse, including codes redeemed using multiple accounts, names, email addresses or checkouts associated with the same customer or group of customers; and/ or

d. codes used in bad faith (including shared codes, resold vouchers, or use of codes on orders made and intended for resale).

 

In the event of any of the above code misuse, we reserve the right to cancel an order without refund as fair payment for the damage and costs caused to our business. Part of the funds will instead be donated to a worthy charity of our choosing.

 

Additional terms and conditions may be specified in relation to specific promotional codes (for example, duration, discount amount and products covered), and will govern the use and redemption of those vouchers in addition to these terms.

 

Use of codes by re-sellers is not tolerated, and Ponderings reserves the right to cancel orders which are deemed to display re-seller behaviour.

Promotional codes are not exchangeable for cash.

 

Ponderings reserves the right to change these terms or cancel any promotions at any time without notice.

 

In the event of the return of any product purchased using a promotional code, the order no longer qualifies for the promotion advertised, and thus Ponderings will deduct the value of the offer from the refund.

 

Ponderings printed materials offered from third party sellers are seperate and Ponderings shall not be responsible for orders placed, delivery, damages, loss or cancellations. 

 

 

Terms and Conditions of Subscribers

 

By entering the subscription order form you:

 

Instruct Ponderings Australia and associated persons press to supply your contact information and order details on the subscription form to Ponderings Australia Website and/or the necessary publishing entity for any magazine to which you have subscribed; agree that the magazines offered through the Ponderings Australia Website AND affiliated subscription collection agencies are offered by the publisher and that any contract for the subscription for a magazine is between you and the publisher.

 

Agree to receive email communications from Ponderings Australia and associated persons and its supplier partners with information on products and services.

 

Agree that if you gift a subscription to a person you are authorized to supply their contact details along with a postal address and email address. Should you supply the incorrect details you acknowledge Ponderings Australia and associated persons does not accept liability or fault in delivery or replacement.

 

Agree that Ponderings Australia and associated persons press and its employees and agents will not be liable for any loss, injury or damage arising from or as a consequence of any act or omission by Ponderings Australia and associated persons press or any person providing services through the sites.

 

Agree that all offers made, contracts concluded and services provided through the Ponderings Australia Website and Social Media sites shall be deemed to be made and provided in Australia notwithstanding the location of you or the publisher or distributor of any magazine or any other person, shall be governed exclusively by Australian law, and the courts of Australia shall have exclusive jurisdiction to determine any such matters involving or alleged to involve Ponderings Australia and associated persons press.

 

Agree that your subscription is ongoing and should your subscription renew you accept payment responsibility for those subscriptions for which you have subscribed. Refunds will not be made unless you unsubscribe from the ongoing subscription. This can be done by contacting the editor@ponderings.com.au no later than 24 hours before the renewal is set to activate. Ponderings Australia does not accept liability for this.

 

Agree that if you purchase a copy of the Anthology directly from us it will be sent in a timely manner, however should circumstances outside of Ponderings and associated person’s control prevent or hinder delivery they cannot be held responsible and will endevour to send the copy to you at the earliest possible time or organise a refund. 

 

Agree that should the subscriber not be able to access the Application Platform due to their phone restrictions or inadequate technology understanding, they will notify Ponderings Australia as soon as possible via Ponderings website or on our Facebook Messenger or email shopping@ponderings.com.au so that help can be given. 

 

Should the person/s not be able to access it due to inadequate service, or due to a technical problem between the application platform and the device being used, Ponderings Australia will not be liable or responsible in any way. The application platform is a bonus item. The digital subscription is for the Digital Access for the email of the latest articles, and access to the recorded articles from Ponderings Magazine. In addition to this a mobile application is also available. 

 

Agree that the postage and handling of the Ponderings Anthology Coffee Table edition is the responsibility of the delivery service and Ponderings Australia and associated persons can not be held responsible for damage in transit once it has left our premises or the premises of a selling agent.